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Your Data, Protected

Privacy Policy.

How Kangar Real Estate collects, uses and safeguards the information you share with us — written in plain English, no legalese buried in the footer.

Last updated: 14 September 2026
UAE PDPL & GDPR aligned
English (Arabic on request)

Our promise, in four lines.

The short version of everything below.

  • We never sell your personal data
  • We share only with regulated partners
  • You can request deletion any time
  • Cross-border transfers are safeguarded

This policy explains, in plain English, what personal information Kangar collects, why we collect it, who we share it with, and the rights you have over it. By using our website or contacting us, you agree to the practices described below.

01

Who we are

Kangar Real Estate L.L.C ("Kangar", "we", "us", "our") is a licensed UAE real-estate and business-services company operating from Dubai, with client-facing representatives in Australia and India. We are the data controller for the personal information you share with us through our website, phone, WhatsApp, email or in-person meetings.

RERA-licensed brokerage Registered in Dubai, UAE 3 regional offices
02

What we collect

We only collect what we need to help you. That typically falls into three categories:

Contact details Name, email, phone, WhatsApp, country of residence.
Enquiry details Budget, preferred area, property type, timeline.
KYC documents Passport, Emirates ID, proof of address — only when legally required.
Website analytics Anonymous browsing patterns to improve the site.
03

How we use it

Your data is used strictly to move your enquiry forward and meet our legal obligations. Specifically, we use it to:

  • Respond to your enquiry and route you to the right adviser based on region and interest.
  • Verify your identity where required under UAE KYC and Anti-Money Laundering (AML) regulations.
  • Send relevant follow-ups — property matches, market updates and appointment confirmations.
  • Improve our services through anonymous analytics on how visitors use our website.
What we will never do.

We do not sell, rent or trade your personal data. We do not send unsolicited marketing to lists we did not build ourselves.

04

Sharing & disclosure

We share your information only with regulated partners strictly necessary to progress your enquiry:

  • Developers — when reserving an off-plan unit or requesting a project pack.
  • Banks & mortgage advisors — only with your explicit consent, for financing pre-approval.
  • Licensing & government authorities — DLD, DED, immigration and free-zone regulators as required.
  • Legal counsel — where a transaction requires independent representation.

Cross-border transfers (e.g. from Australia or India into the UAE) are protected by contractual safeguards aligned with UAE PDPL and GDPR standards.

05

Cookies & analytics

Our website uses a minimal set of cookies to keep the site functional and understand which pages get read. We do not use advertising trackers. You can disable non-essential cookies at any time via your browser settings.

Essential (always on) Analytics (opt-out) No ad-tracking

Full details are in our Cookie Policy.

06

Security & retention

We store your data on encrypted servers, restrict access to trained staff and review our controls annually. Enquiry data is kept for as long as we have an active client relationship with you, plus the retention window required by UAE law (typically 5 years for KYC records). Anything beyond that is deleted or anonymised.

If something goes wrong.

In the unlikely event of a data incident affecting you, we will notify you and the relevant authority within 72 hours.

07

Your rights

You are in control of the personal data we hold. At any time, you can ask us to:

Access See exactly what we hold about you.
Correct Fix anything that is inaccurate or out of date.
Delete Remove your data, subject to legal retention.
Unsubscribe Opt out of marketing at any time, instantly.

Send any of these requests to sales@kangarrealestate.com. We respond within 30 days, usually much sooner.

08

Contact us

Questions, concerns, or need to file a complaint about how we handle your data? Reach out through any of the channels below and our compliance lead will respond personally.

Data Protection Contact

Our compliance lead handles every privacy request personally and responds within one business day.

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